Delete your Polarsports online account

Delete from the game

1. Open the menu and choose Leaderboards.
2. If sharing is paused, join again with the same Google Play Games account so the game can identify your online profile.
3. Choose Delete Online Profile, read the confirmation, then confirm deletion.
4. Confirm your Google sign-in when asked. If the request cannot finish, retry when connected or contact us below.

Request deletion without the game

Email sssmoked@gmail.com with the subject Polarsports online account deletion. Say that you want your Polarsports online account and scores deleted. If you know your generated Polarsports name, include it to help us locate the profile. A parent or guardian may contact us on a child's behalf.

You do not need to reinstall the App to make a request. We will reply with the minimum steps needed to verify that the account belongs to you before deleting it; a public leaderboard name alone does not prove ownership. Do not send passwords, sign-in tokens, verification codes or identity documents in your initial email.

What is deleted and what is kept

Deletion removes your Polarsports leaderboard profile, generated public name, run records, daily/weekly/monthly scores and this game's Firebase Authentication account. It does not delete your Google account, Google Play Games profile, local best distance, achievements, wardrobe, rewards or sound settings. Pausing sharing is different: it stops future submissions but leaves existing online entries in place.

Public board caches may take up to a minute to refresh. Daily server backups expire after 14 days and are restricted to recovery; deleted Firebase profiles must be removed again before a restored database is made available. Information needed to handle an email request is used to verify and complete that request.

Read the Polarsports privacy policy for details about sign-in, data retention, advertisements and other service providers.